Privacy Policy
PRIVACY POLICY INFORMATION PURSUANT TO ART. 13 OF THE EU REGULATION N. 679/2016 (“GDPR”)
Arduino cares about the privacy and personal data of its users. The following privacy policy is meant to inform you on how we process your personal data when you use our services.
This Policy explains which of your personal data are collected by Arduino S.r.l. (hereinafter referred to as “we”, “us” or "Arduino"), for which purposes and how they are processed. You may also find below the necessary information to enforce your rights provided for by GDPR.
In general, we collect your personal data when you create an Arduino Account, when you use our services and products available on our website https://www.arduino.cc/ ("Website”), when you email or call us or send us a message, when you use our websites, apps Arduino Science Journal and Arduino IoT Cloud Remote (“Apps”), when you interact with us through our social media pages Facebook (Meta), Instagram (Meta), Threads (Meta), X, TikTok, Reddit, Youtube, Linkedin ("Social Media Pages”) or when you purchase a product and/or a service through our e-commerce https://store.arduino.cc/ ("Store”). We inform you that the personal data collected during such processes will be used in order to reply to your queries, to allow you to use the services and products offered by Arduino, to fulfil any orders you may make, to carry out marketing activities, to provide customer support and to carry out analyses in order to ensure that you have a customized user experience on the Website and the Apps, as specified below.
Who processes your data
Arduino S.r.l., with its registered office in via Andrea Appiani 25, 20900 Monza (MB) – Italy (privacy@arduino.cc), is the Data Controller of your personal data, as necessary to provide you with the services and products of Arduino and, upon your consent, for marketing purposes, in accordance with the purposes and modalities indicated below.
Which data we use
For the purpose of creating your Arduino Account, on the Website and also on the Apps, and providing you with the Arduino services you have requested, as well as giving you customer assistance, we process your personal data such as username, email address, date of birth.
If you wish to purchase any of our products or services, including the Arduino Certification program, or make a donation, we also use your Tax Code (if applicable), date of birth, your residence address and your invoicing data. To allow you to participate in the discussions in our Arduino Forum and in Arduino User Group and to enable you to log in to Arduino Playground, Arduino Day, Arduino Cloud and Arduino Store, we use your username, your Account and, if you decide to make such data visible to other Arduino users, we use information relating to your job title and other profile information that you wish to share with Arduino community and, upon your request, with the public. To allow you to be published on Arduino Website as a “Certified User”, we may use your username.
In order to enable the educational program of Arduino Education products, we use your name, last name, email address, residence or work address, as well as invoicing data. Students under the age of 14, who will be involved in the use of the educational trainings of Arduino Education products, shall not be identified, since the student will be provided with an anonymous username and, in any event, browsing data shall not be visible to Arduino.
If you participate in the Contributor License Agreement program, we will store your GitHub username, once you will electronically sign the relevant agreement. In order to allow you to participate in our surveys which are aimed at improving our services and products, which are advertised on Arduino social media channels, we may use your name, last name and contact details (e-mail). In order to send you commercial information about our products and services and to submit offers tailored to your tastes, we may use your email address and your name, as well as browsing data and Website behavioural information to understand better which products and services you prefer, provided that you have previously authorized such processing.
Where we collect your data
Directly from you. For instance, if you create an account, if you post a comment on our Websites, if you send us a query via email or through other communications means, if you browse on our Websites, if you decide to participate in any of our surveys, if you contact us through our Social Media Pages, if you purchase a product and/or a service on the Store. If you do not communicate your data, we will not be able to activate an account.
Through the use of the Website. We use cookies and other analysis tools in order to improve the functionalities of the Website and to make their use more efficient. To learn more, please see our Cookie Policy.
If you are a parent or a person exercising parental authority for a child under the age of 16 who wishes to create an account, we will collect your personal information necessary to activate the child's account. For more information, please visit the Minors' section of our privacy policy.
From third parties. For instance, if you choose to use functionalities of other platforms (such as Google, GitHub, Apple, etc.) to create an Arduino account, the third-party website will transmit to us, upon your consent, some of your personal data, such as your name, country of origin, language spoken and your email address.
Lastly, if you released software of which you are the author (or co-author or contributor) and it is re-released, shared or commented on through our Website, we may process your personal data, which you already included in the source code or related licence documents.
Third party data provided directly by you. Any indication (e.g. for the shipment of the product) of personal and contact data of any third party other than you represents a processing of personal data with respect to which you act as autonomous data controller, assuming all the obligations and responsibilities provided for by current legislation on personal data. In this respect, you warrant to Arduino that any third party data you provide has been acquired by you in full compliance with applicable data protection laws and that there is an adequate legal basis for the communication of such third party personal data to Arduino, holding Arduino harmless, to the extent legally possible, from any dispute, claim or request for damages that Arduino may receive from any third party as a result of such communication.
Why and for how long we process your data
In order to allow you to create an account. Arduino will process your data in order to allow you to create an account on the Website, whether or not you make a purchase on the Store. In particular, the creation of an Arduino account allows you to use different functionalities of the Website and of the Apps, among which the on-line shop, Arduino Cloud, Arduino Project Hub, Arduino Forum, Arduino Blog, Arduino Day, Arduino Education products, Arduino Certification, the Contributor Licence Agreement program and the other development and educational instruments available on the Website and on the Apps.
The legal basis for this processing is the performance of a contractual/pre-contractual request by you. That contract is for the provision of the Arduino services, in accordance with the applicable terms and conditions.
The retention period of your data, in addition to the period necessary to process your order or to perform another service available on the Website, will be equal to the period of activity of your account, which in any case will be deactivated after 24 months from your last access or your last action on the account, according to the terms and conditions you have accepted. In particular, when activating your Arduino account, if you do not confirm within 1 month via the link sent to you, your Arduino account will be deleted. Without your details we cannot give you access to the Arduino services described above.
For the creation of accounts for users under the age of 16, please read the Minors' section of our privacy policy.
The only data that will be retained after the 24-month period of inactivity of your account consists of your username within the Forum and Project Hub if you have posted/commented within them. The legal basis for this additional storage and processing is Arduino's legitimate interest in ensuring and maintaining the integrity of the Forum and Project Hub. The retention period is 5 years, without prejudice to your right to object at any time and/or to request the deletion of usernames as well. After this period, the username will be deleted and then the post anonymized in the Forum or in Project Hub.
In order to send essential information concerning your account, your use of Arduino products and services. We use your email to send you important information regarding the status of your account (for instance, if some of the services you have signed up for are about to expire or if your account is about to be closed according to the terms and conditions of the service you accepted, within the limits described), the security of Arduino products and services or changes to this Privacy Policy. The legal basis of this processing is the legitimate interest of Arduino to inform you about your user account and the services you have used, and to protect its information systems against security threats. The retention period of data in connection with this processing is equal to the period necessary to carry out the above-mentioned communications.
In order to provide you with Arduino services and products. Through our Website, to give you information and assistance for the activation of your account and on Arduino services. The processing of your data is necessary in order to give you access to the Website and its functionalities, to respond to your requests and to assist you when you use our products and services.
The legal basis for this processing is the performance of a contractual/pre-contractual request by you. The retention period of your data is equal to the period of activity of your account for the use of Arduino services according to the terms and conditions of use you have accepted, within the limits described.
In order to allow you to request information and to interact with other users. Through the forum and the "community" functionalities of Arduino, which you may access upon specific request, you may participate in discussions, request information and leave comments or other information relating to your experiences. This information may be viewed by other users. The legal basis of this processing is the user’s consent, to be provided when the terms and conditions of use of Arduino services are accepted. The retention period of your data is equal to the period of activity of your account for the use of Arduino services according to the terms and conditions of use that you accepted and within the limits described. In particular, in the event of deletion of your Arduino account due to inactivity for 24 months, your username will be retained within the Forum and Project Hub if you have posted/commented within them. The legal basis for this further retention and processing is Arduino's legitimate interest in ensuring and maintaining the integrity of the Forum and Project Hub. The retention period is 5 years, without prejudice to the right to object at any time and/or to request the deletion of usernames as well. After this period, the username will be deleted and then the post anonymized in the Forum or in Project Hub.
In order to enable you to obtain an Arduino Certification. We will process your information when you submit a purchase order for the Arduino Certification Program, and to enable you to obtain the Arduino Certification. The legal basis for this processing is the performance of the agreement to you became a party from the moment when you accept the terms and conditions of the Arduino Certification Program. The period of retention of your data, for this purpose, is equal to the period necessary to process your order, carry out the certification process, issue your Certification and, if you have given consent, we will retain your data until the expiration of your Certification (however, if you also have an account, the period of retention of your data will be equal to the period of activity of your account being provided your use of Arduino services, according to the terms and conditions of use that you have accepted, within the limits described therein). Without your data we will not be able to process your order and provide you with the requested service.
In order to enable the use of Arduino Education products and Arduino Cloud. When you purchase an Arduino Education product, we process your data in order to process your purchase order, as well as to enable the use of these services on your terminal and on the terminal of the users you wish to involve in the educational program. Users involved in the educational program shall activate an Arduino Account in their name, with the exception of minors under the age of 14, who will activate accounts not connected to their identities. The legal basis of this processing is the need to fulfil the agreement you entered into with us when you ordered an Arduino Education product. The retention period in connection with this purpose is equal to the period during which you or your team use the educational package. Without your data, we cannot process your purchase order and provide you with the educational services of Arduino Education.
In order to allow you to release the software to which you are a contributor. Arduino allows you to make available to the developers’ community the result of your development work within the Contributor Licence Agreement program. For this purpose, we use the data of your account, your name, the email and the personal data you filled in in the header of the source code and in the documents of the licence. The legal basis of this processing is the need to fulfil the contractual obligations in accordance with the terms and conditions that you have accepted.
The retention period in connection with this purpose is equal to the period during which your software is available on the Arduino sharing platform. Without your data we cannot release your work within the Contributor Licence Agreement program. If your work is part of other works released by third parties and the terms of the licence provide for the publication of your data as author/co-author, the legal basis of the processing is the legitimate interest of Arduino in pursuing its corporate organizational purposes of promotion of the open source community, which considers, and is compatible with, your rights and interests as developer of open source programs and as community member. In this case, the retention period is equal to the period during which the software, in which your work is embedded, is available on the Arduino sharing platform. If you want to erase your data from the published licences, you shall exercise your moral rights as author of the software, compatible with the terms of the licence you and the next contributors used (as for the erasure of your data from Arduino platform, see the following section “your rights”).
In order to make donations. If you wish to participate in the “Donate” program, and contribute to the development of the Arduino community, we shall use your personal and payment data (see above the section “which data we use”) to allow you to donate the amount you wish. The legal basis of this processing is the execution of your request, in particular to make a donation. The retention period for this purpose is equal to the period of time necessary to process your payment request. Without your data we cannot perform the activities necessary to allow you to make the donation. In addition, we may store your data in order to fulfil the obligations required by the applicable law (in particular, tax, anti-money laundering, banking and public security law). The legal basis of this processing is the need to comply with statutory obligations. Under this second scenario, the retention period of such data is equal to the retention period required by the applicable law (in particular, tax, anti-money laundering, banking and public security law).
In order to prevent or assess unlawful conducts or to protect and enforce our rights. For instance, we may use your data to prevent or prosecute infringements, including of our – and third parties’ – intellectual/industrial property rights, or to prevent or prosecute cybercrimes or crimes committed through the internet. The legal basis of this processing is the legitimate interest of Arduino to protect its rights and to prevent criminal offences. The retention period of your data is equal to the time reasonably necessary to enforce our rights from the moment we become aware of the offence or of its potential commission.
In order to allow you to participate in our surveys. We will process your personal data to allow you to participate in a survey aimed at improving our products and services, through the completion of an online form. The legal basis of this processing is the legitimate interest of Arduino to improve its products and services. The data retention period is equal to the duration of the survey, after which they will be anonymized, unless your consent is requested for further storage and publication of the survey results on our Store.
To enable you to subscribe to the newsletter. Subject to your consent, you may be contacted by Arduino by e-mail or other electronic communication tools in order to send you the newsletter, as well as following your subscription to the same by entering your e-mail address or following your subscription to a waiting list for the launch of a new product.
The legal basis for this processing is your explicit consent, which in the case of newsletter subscription consists of entering your e-mail address. The data retention period is 24 months after your last interaction with us by accessing our Website, by your consent to the use of cookies, or by interaction with our newsletter.
Furthermore, we may send you personalized Education and Professional newsletters with your explicit consent. The legal basis is always your consent, which you can express by choosing to subscribe to such newsletters and by ticking the corresponding checkbox. The data retention period is 24 months after your last interaction with us by accessing our Website, by your consent to the use of cookies, or by interaction with our newsletter. In addition, when you subscribe to a waiting list, we may ask you, on an optional basis, for some of your additional personal data (such as your first and last name or your country) for Arduino's internal statistical purposes, the legal basis for the processing of such personal data is our legitimate interest and the retention period is as set out above.
For Arduino’s marketing purposes. After having obtained your consent, you may be contacted by Arduino via email with information or promotional content regarding Arduino’s services. The legal basis for this processing is your explicit consent. The retention period of your data is 24 months after your last interaction with us by accessing our Website, by your consent to the use of cookies, or by interaction with marketing communication.
In order to provide you with the products and services you purchased and to send you communications in connection with your purchase order or with your payments. We will process your data to process your purchase orders. We may send you emails regarding your account or your purchase of Arduino products and services or the payments made through our Website. The legal basis of this processing is the performance of the agreement to which you became party from the moment when you accept the Store's general terms and conditions of sale and the fulfilment of pre-contractual measures that you may have requested. For this purpose, the retention period of your data is equal to the period required to process the purchase order (however, if you also have an account, the retention period of your data is equal to the period of activity of your account for the use of Arduino services, according to the terms and conditions of use that you have accepted, within the limits described). Without your data we cannot process your purchase order and provide you with the products and services requested.
To provide you with necessary after-sales support, such as to handle returns and in compliance with applicable product warranty laws. Arduino will use your information to provide you with assistance, to manage the return and/or repair of products you purchased from the Store in accordance with applicable laws and the Store's general terms and conditions of sale.
The legal basis for this processing is to comply with legal obligations and the retention period is the time required to fulfill the obligations required by applicable law (in particular consumer protection law).
In order to manage your administrative position properly. We process your data for accounting, administrative and tax purposes, directly related to the business of Arduino as required by the applicable legislation. The legal basis of this processing is the compliance with statutory obligations and the retention period is equal to that required by law (in particular, by tax, anti-money laundering, banking and public security law).
In order to let you interact with customer care operators. We may use your email address or telephone number, as well as your name and/or postal address, to assist you in case you need help using Arduino products and services. The legal basis of this processing is the performance of the agreement which you have entered into with Arduino when you have accepted the terms and conditions of use of Arduino services and the compliance with legal obligations relating to statutory due warranties and consumer assistance. We might also collect feedback provided through surveys submitted to the customer information regarding customer assistance. The legal basis for this processing is the consent of the data subject. The legal basis of this processing is your consent. In all the cases mentioned above, the data retention period is equal to the activity period of your account, according to the terms and conditions of use that you accepted, within the limits described.
To update you on your shopping cart. Arduino may process your personal data, in particular your email address, when you create an account, to remind you that your shopping cart on the Store contains products.
The legal basis for such processing is Arduino's legitimate interest in keeping you updated about your shopping cart. The retention period of your data for this purpose is 24 hours from when you left the shopping cart without completing your purchase.
To update you on the availability of a product. Following your explicit request, Arduino will process your personal data in order to update you on the availability in the Store of the product you requested which is ‘Out of Stock’.
The legal basis for this processing is the performance of a contractual/pre-contractual request by you. The storage period of your data is equal to the period necessary to process the request.
To ask you to review our products you have purchased. After 10 days from the shipment of the product, we may send you an email asking you to review the product(s) you have purchased. The legal basis for such processing is our legitimate interest in improving our products and services. The retention period of your e-mail address for this purpose is equal to the period necessary to send you the review request.
Furthermore, subject to your consent, which you can give by clicking on the ‘Done’ button at the end of the review, we may publish your review on our Website, containing your comments, if any, your name (and the first letter of the surname you have provided us with) and any image you share with us: please note that where the review contains personal data such as addresses or where the images depict identifiable natural persons, we will not proceed with publication. The legal basis for this processing is your express consent. The data retention period is 5 years from when you provide your consent.
To obtain information about your use of the Website. We may collect data about the type of device you are using, or the version of the operating system of your computer or browser. We may also analyse how often you use the app and where you downloaded it from.
We use third-party tools for these purposes: please consult the document available here for indications of such third parties or see our cookie policy.
In case of unregistered users, geographical location data and data related to how the website is used in an anonymous form that does not in any way allow, even in combination with the Unique Device Identifier (UDID), the MAC address, the IMEI or IMSI codes or other customer codes, to trace directly or indirectly back to your identity, unless you allow us to use your data at the moment of registration with explicit consent. Under such latter scenario, we shall connect your browsing data collected in an anonymous form in the previous 30 days to your identity. This category of data includes IP addresses or domain names of the devices used by users connecting to the application, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code given by the server indicating the status of the response (successful, error, etc.), the sections of the website visited, the type of device used, the country which you connect from and other parameters relating to the operating system and the computer environment of the user. Arduino uses this information solely in order to allow navigation on its website and to process the operations normally relating to the use of the website. The legal basis of this processing is the legitimate interest of Arduino to communicate with the public through electronic networks. The retention period of the information that could potentially allow the identification is 30 days from access to the Website.
In order to allow you to report a problem and/or violations of applicable law or to make a report and subsequent handling. We will process your personal data (such as your first name, last name, e-mail address) when you report a violation of the terms and conditions of the Website as well as violations of applicable law, such as copyright violations. At the same time we will process your data if a third party reports to us that a violation has been committed by you, in order to assess it. The legal basis for this processing is Arduino's legitimate interest in protecting its rights and preventing unlawful acts, as well as in some cases (such as copyright infringement or reporting certain content) to comply with legal obligations. The retention period is equal to the period necessary to manage the report received, it being understood that the reports and the related management process may be retained according to the ordinary statute of limitations.
Where your data is processed – Transfer of data
The data will be processed at our offices. As anticipated, for internal administrative and organizational purposes and to provide you with customer assistance, we may communicate your data to companies belonging to Arduino group, operating in the United States and which have entered into, with Arduino agreements in compliance with art. 28 of the GDPR with data protection clauses approved by the European Commission. When data is transferred to such Arduino group companies, it is done so on the basis of standard contractual clauses in compliance with the decision of the European Commission relating to data protection clauses. Your data may also be stored in the European Union, in Switzerland and in the United States by suppliers of Arduino to whom the data are transmitted on the basis of agreements in compliance with art. 28 of the GDPR with standard data protection clauses in accordance with the decision of the European Commission concerning data protection clauses and by virtues of the decisions of the European Commission relating to the level of data protection in such countries. The updated list of third-party suppliers, operating as data processors pursuant to art. 28 of the GDPR, is available by sending a request to privacy@arduino.cc or at this link
With whom we share your data – recipients of your personal data
With other Arduino’s users. If you use the Forum, Arduino Cloud, Arduino Day, Arduino Blog and the social media channels of Arduino accessible through our Website, you may interact with other users, to whom your comments, your position and the other information you would like to share will be visible.
With service providers. Arduino uses third-party services (clouds, customer care, analysis, profiling, research, hosting, browsing functionalities, use of the Website and components of Arduino’s products and services) that operate as data processors pursuant to agreements in compliance with art. 28 of the GDPR. When such providers operate from a third country, your data is transferred to them on the basis of standard contractual clauses in compliance with the decision of the European Commission relating to data protection clauses or by virtue of the decisions of the European Commission relating to the level of data protection in such countries. These providers acquire only personal data necessary to fulfil their functions and may only use them for the purpose of performing these services on our behalf or to comply with statutory obligations. The updated list of third-party suppliers, operating as data processors pursuant to art. 28 of the GDPR, is available by sending a request to privacy@arduino.cc or at this link
With other companies belonging to the Arduino’s Group. Your data may be shared in accordance with GDPR with other companies belonging to the Arduino group either for internal administrative and organizational purposes or to provide you with the services you have requested or with customer assistance.
With judicial or administrative authorities. Where we believe we have to do so in order to comply with an order from the judge or from an authority, or to comply with statutory obligations or in order to protect us or third parties in court, we may disclose your data with the Judicial Authority or a Governmental Agency in Italy or the European Union.
Minors
With regard to the processing of personal data of children under 16 years of age, please read the following information. In any event, Arduino does not process personal data of children under the age of 14. In case Arduino recognizes that it has collected personal information from users under the age of 14, Arduino will take steps to delete such information as soon as possible. Students under the age of 14 who are involved in using Arduino Education products will not be identified, as they will be given unique and anonymous access credentials that only the teacher will give to the students under the age of 14, whose browsing data will not be visible to Arduino anyways.
Arduino cares about the security of its website and its services, particularly when minors under the age of 16 are accessing it.
Therefore, Arduino has expressly stated that some of the services provided through its website are only accessible to certain users, and at the same time, has provided for different types of registration to its website, depending on the age group, in order to better protect browsing and use of services through its website by users under 16.
Junior Accounts (for minors under the age of 14)
Kids Privacy Assured by PRIVO: COPPA Safe Harbor Certification
Arduino s.r.l is a member of the PRIVO Kids Privacy Assured COPPA safe harbor certification Program (“the Program”). The Program certification applies to the digital properties listed on the certification page that is viewable by clicking on the PRIVO Seal. PRIVO is an independent, third-party organization committed to safeguarding children's personal information collected online. The PRIVO COPPA certification seal posted on this page indicates Arduino s.r.l has established COPPA compliant privacy practices and has agreed to submit to PRIVO’s oversight and consumer dispute resolution process. If you have questions or concerns about our privacy practices, please contact us at +39 01119116387 (Privacy Issues enquiries only) or privacy@arduino.cc. If you have further concerns after you have contacted us, you can contact PRIVO directly at privacy@privo.com.
Users under the age of 14 may create a Junior Account. Arduino does not process any personal data that would allow you to be identified as a child under the age of 14.
In order to create a Junior Account, the user is asked to choose a username and a picture (an Avatar), from a set of predetermined options, as well as to enter a password of their choice. As with all users who create an account on the website, the user is also asked to enter his/her date of birth, also to verify that he/she can correctly proceed with the creation of a Junior Account.
In order to complete the registration of a Junior Account, Arduino will process the personal data of the person exercising parental authority, such as their email address entered during the creation of the Junior Account, and will ask him/her to create an Arduino Adult Account (users over 16 years old). If you do not provide such personal data or if you do not create an Adult Account (users over 16 years old), the Junior Account will not be created and all data provided will be deleted within 30 days. The personal data of the person exercising parental authority are therefore processed in order to allow the creation of the Junior Account and will be kept for the entire period of activity of the account, which will in any event be deleted (both with regard to the Junior Account and the Adult Account) in case of inactivity for 24 months.
The personal data collected within the Junior Account, and therefore only those relating to the person exercising parental authority, who created an Adult Account (users over 16 years old), will be processed in order to allow access to all services and features on Arduino website. The purposes, the legal basis and the retention periods are indicated in this Privacy Policy in the dedicated sections, which you should visit, please.
For more information on the recipients of the personal data of the person exercising parental authority, on any transfers outside the EU of such personal data as well as to know the rights recognized to data subjects under the GDPR, please see the previous sections of our Privacy Policy.
With a Junior Account, the user will only be able to:
Access Educational products and services intended for middle school students (view full list on Arduino Education)
Download and use Arduino IDE.
Download and use the Arduino Science Journal App. Use the Science Journal Apps only for creating experiments saved locally in the App. Sharing functionality with Google Drive is not made available to Junior Accounts
Third Party Service Providers used in relation to Minors
On all areas of the services that are open to users 14 years of age or under, we restrict the use of third party service providers.
We use Analytics provider Google Analytics to help us better understand the use of the services. In association with them, we may passively collect IP address, OS versions and browser types.This information is for internal use only and can’t be shared. For more information on the use of please review the Google Privacy Policy: https://policies.google.com/privacy?hl=en-US.
In the application Science Kit Physics Lab, users are invited to use the Arduino Science Journal app to visualise data coming from our hardware. Users do not need an account to use Science Journal, it can be used anonymously. If the user uses Arduino Science Journal they are subject to the following privacy policy.
In the application Science Kit Physics Lab we embed videos from YouTube and the app is tagged for child-directed treatment with Google. For more information on the tag please follow this link: https://support.google.com/adsense/answer/3248194?hl=en or visit the Google privacy policy: https://policies.google.com/privacy
If you have any questions about the collection of and use please contact us.
Adult Account (for users between 14 and 16 years old)
Arduino processes personal data of users between 14 and 16 years old when they create an Adult Account on the website.
In particular, Arduino processes the user's email address as well as his/her username and password and his/her date of birth, to verify that he/she can proceed with the creation of a Adult Account. The legal basis for this processing is to follow up on the user's request to create a Adult Account. The data retention period is equal to the period of activity of the account for the use of Arduino services according to the terms and conditions of use that you have accepted, within the limits described.
Just as for the Junior Account, for the Adult Account of users between 14 and 16 years old, in order to complete the registration of a Adult Account, Arduino will process the personal data of the person exercising parental authority as well, who will be asked to enter his/her email address and create a username and password. If you do not provide us with your personal data or if you do not create a Adult Account (users over 16 years old), you will not be able to create this account.
The personal data of the person exercising parental authority are therefore processed in order to allow the creation of the Adult Account as well as the management of the account itself, in terms of preferences and access to the services and will be stored for the entire period of activity of the account, which in any case will be deleted (both the Adult Account of the user between 14 and 16 years old and the Adult Account of the user over 16 years old) in case of inactivity of the same for 24 months.
Through the Adult Account of users between 14 and 16 years old, the user has access to all the services available on the Arduino website, except for those services/features expressly reserved for the person exercising parental authority set forth below. Only the person exercising parental authority may choose which services would be activated and which services the child between 14 and 16 years old can access.
Personal data of the person exercising parental authority of a user between 14 and 16 years old who has an Adult Account may be processed for the following purposes.
To send essential information relating to your account and your use of Arduino products and services.
To participate in our surveys.
For more information on the legal basis and retention period please view our Privacy Policy.
For the purposes described above, Arduino does not process personal data of users between 14 and 16 years old.
Such data may be processed, if the person exercising parental authority provides his/her prior authorization through the dashboard, only for the following purposes.
To ask information and to interact with other users.
To obtain an Arduino certification.
To enable the use of Arduino Education products.
To publish software to which the user is a contributor.
To interact with customer care operators.
To publish data of the user on Arduino website as an “Arduino Certified User”.
For more information on the legal basis and retention period please view our Privacy Policy.
For more information on the recipients of personal data, any transfers outside the EU and to know the rights granted to data subjects under the GDPR, please see the relevant sections of our Privacy Policy.
Your rights
In addition to managing your preferences on processing of your personal data in accordance with the previous paragraphs, you may contact Arduino to request access to your personal data, rectification, erasure of the same or restriction of the processing, to object to the processing and ask for the portability of your data when the processing is carried out by automated means, or the copy of your data; you may also revoke the consent at any time (this will not affect the lawfulness of the processing based on the consent given before the revocation).
You have the right to lodge a complaint with the competent Supervisory Authority. You may exercise your rights by contacting Arduino via email at privacy@arduino.cc
What we do if we change this policy
We may introduce changes to our privacy policy. We will notify you in relation to these changes by publishing an updated version on our Website and also by sensing you an email. The new privacy policy will have a different date than the one shown below. Please visit the Website periodically for updates.